Understanding customer needs and delivering solutions that meet these needs is a must for every business.
The "Jobs To Be Done" template offers an AI-powered way to uncover the real jobs customers are hiring your product or service to do.
Focus on the progress the customer seeks rather than just looking at product features. Understand the underlying reasons behind customer behaviors and preferences, which can sometimes be unspoken or not immediately obvious.
How to Use the Template
- Step 1: Gather information about your customer's goals, the obstacles they encounter, and the emotional drivers behind their decisions. Think of online reviews, customer interviews or chat logs from a community or subreddit.
- Step 2: Add different information sources into a topic to combine the context for Bash.
- Step 3: Click on "Create Draft" and select the "Jobs To Be Done" template. Fine-tune the output by tone, role, audience, language and custom specifications you want to share with Bash.
- Step 4: Bash formats your source information into a Jobs To Be Done document example. Fine-tune the output with the in-app editor and dive deeper into your source content with the Q&A panel that has access to your source documents.
- Step 5: Turn the finalized Jobs To Be Done Report into something new with 80+ templates. Write product pages, announcements, emails, creative briefs, summaries and more with the help of AI.
3 Common Use Cases For The Job To Be Done Template
- Product development: Ensure your product development efforts are customer-centric and driven by real user needs. Align product features and benefits with the actual jobs your customers are trying to get done.
- Marketing content creation: Generate marketing materials that speak directly to your customer's jobs to be done. Post content that resonates with customers on an emotional level to improve engagement and conversion rates.
- Customer segmentation: Segment your customer base according to the different jobs they hire your product or service for. Use this knowledge to create more targeted and effective marketing strategies and product customizations.
Using Bash for Jobs To Be Done And More
Bash is an innovative platform designed to streamline your workflow by leveraging AI technology.
Users can upload various forms of content - ranging from documents, text, links and audio or video files - and use over 80 built-in templates to transform this content into new, actionable formats.
The "Jobs To Be Done" template is one of these AI-powered templates. Users can delve deeper into customer needs and tailor products or services to meet those needs more effectively.
Whether you're researching a company, compiling information, or looking to make your emails and reports more actionable, Bash provides the AI support you need to make information work for you.
